| Lessons from the Mouse |
Dennis Snow - Snow and Associates |
| CTAA Presentation and National Updates |
Scott Borgan - CTAA |
| FTA Region 7 Update |
Jon Moore - KDOT, Mokhtee Ahmad - Federal Transit Administration |
| KDOT Update and KPTA Annual Meeting |
Lisa Koch and Nikhila Gunda - KUTC |
| A Conversation About Leading an Organization in Tough Times |
Lisa Koch - KUTC, Laura and Angie Jones - Grant County Transportation District (People Mover) |
| Leadership vs. Management |
Emily Wilder - KUTC, Anne Smith - Flint Hills ATA |
| Employee Recognition, Employee Retention, Making Work Fun |
Carol Wright Kenderdine - NADTC |
| The Importance of Emergency Planning and Management - COVID-19 & Beyond |
Hannes Zacharias - The University of Kansas |
| Emergency Planning for COVID-19 |
Barbara Lillyhorn - RCAT, James Titcomb - NTI |
| Building Back from COVID-19 |
Lisa Koch, Megan McReynolds, Connor Mountford, Anne Lowder - Kansas RTAP |
| Mental Health First Aid |
Julia Gaughan - Bert Nash |
| Developing a Customer-Focused Agency Through Training |
Trell Grinter - OCCK, Susan Miller - Kansas City Area Transportation Authority |
| Improving the Passenger Experience |
Chris Fox - MCTS, Mike Wilson - Flint Hills ATA, Michelle Griffin - OCCK |
