Meeting local needs for training, technical assistance, and research in transportation

Level II: Supervisory Skills Program Course Listing

The Roads Scholar Level II Program develops supervisory skills for persons engaged in public works maintenance and construction activities.

Recognition

Advanced Roads Scholar recognition will be awarded to individuals who have received a Roads Scholar Level I certificate and completed all of the below courses within a six-year period.

Courses:

  1. Fundamentals of Supervision
  2. Legal Aspects of Management
  3. Communication Skills for Effective Supervision
  4. Managing Employee Performance
  5. Providing Employee Safety (1/2 day)
  6. Enhancing Cooperative Work Relationships
  7. Problem Solving for Effective Supervision
  8. Public Works I and II

Level II: Supervisory Skills Program Course Listing

The Fundamentals of Supervision

  • Examine the roles, responsibilities and tasks of the supervisor’s job.
  • Learn strengths and needed areas of improvement through a self-assessment of supervisory skills.
  • Distinguish between supervisor as boss and supervisor as team leader.
  • Learn the most common mistakes made by a supervisor and how to correct them.
  • Identify how the local government environment impacts the supervisor’s job.
  • Learn and apply local government ethical standards to real-life situations.

Instruction provided by KAC

Legal Aspects of Management

  • Review the concept of equal employment opportunity and its application in interviewing, supervision, promotion and termination.
  • Understand the most current definitions of sexual harassment, and what to do if it is reported or suspected.
  • Learn how to conduct a legally-compliant performance appraisal.
  • Increase awareness of legal issues associated with electronic communication.
  • Learn when to seek assistance from legal or human resource management specialists. 

Instruction provided by KAC

Communication Skills for Effective Supervision

  • Expand awareness of communication styles using Myers/Briggs Type Indicator.
  • Learn when, what and how effective supervisors communicate.
  • Acquire practical skills for becoming a better listener.
  • Practice skills in soliciting and giving feedback.
  • Learn communication practices that contribute to positive work relationships.

Instruction provided by KAC

Managing Employee Performance
(Now combines the curriculum from "Managing Employee Performance" and "Coaching and Positive Discipline Skills."

  • Learn factors in human motivation and how supervisors influence employees’ motivation to perform.
  • Understand causes of poor performance
  • Study the key opportunities in the performance management cycle for influencing employee performance.
  • Practice writing effective employee performance goals.
  • Examine techniques that promote employee development and capacity to perform at higher levels including coaching and positive discipline.
  • Learn why, when and how to conduct performance evaluation (even if the local government doesn’t require them).
  • Expand skills using case studies that require application of evaluation, coaching and disciplinary techniques.

Instruction provided by KAC

Providing for Employee Safety

  • Outline the key components of a comprehensive program to protect the health and safety of public works employees.
  • Learn how to conduct a risk assessment and target and implement initiative to minimize risks and prevent worker accidents and injury.
  • Identify successful strategies for ongoing workplace safety education and enforcement.
  • Expand skills in investigating and documenting workplace accidents.

Instruction provided by KAC

Enhancing Cooperative Work Relationships

  • Examine interpersonal behaviors that can detract from or contribute to cooperative relationships
  • Consider the strengths and limitations of your interpersonal style and how others might perceive your style.
  • Learn how to reduce the effects of organizational or structural barriers to cooperation.
  • Learn how to help employees resolve conflicts in ways that preserve group cohesiveness.
  • Practice skills in facilitating cooperative behaviors that lead to an empowered work group.

Instruction provided by KAC

Problem Solving for Effective Supervision

  • Learn how to prioritize workplace problems that need your attention.
  • Review techniques that can enhance powers of concentration.
  • Examine a seven-step approach to problem solving.
  • Consider the most common mistakes supervisors make that can create or exacerbate problems.
  • Solve specific supervisory problems that participants bring to the workshop.

Instruction provided by KAC

Public Works I and II (2-day)

  • emergency management
  • job costing
  • public works budgeting
  • dealing with the media
  • organizing, deploying and tracking labor
  • identifying road and bridge safety deficiencies
  • participant “hot topics”
  • operation and maintenance practices
  • environmental protection

Instruction provided by KS LTAP


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